Terms and Conditions



Improvon PROPERTY (PTY) LIMITED ("Improvon", "WE" OR "US")



1.1 These terms of use govern your access to and use of the website operated by Improvon at URL:www.improvon.co.za or such other URL as Improvon may determine from time to time ("Improvon website").


1.2 When you indicate to us your acceptance of our standard terms of use by clicking on this "I Accept" button, this agreement will be deemed to be concluded and we hereby grant you the right to access the information and data contained on, or accessible from, the Improvon website ("content"), on the terms of use set out below. If you do not accept these terms of use in full, your use of the Improvon website must be terminated immediately.




2.1 Notwithstanding anything to the contrary contained in these terms, Improvon shall not be liable to you or to any other person in respect of any loss or damage of whatsoever nature directly or indirectly caused by or arising from any of the following circumstances, and you hereby indemnify Improvon against any claims in respect of such loss or damage:


2.1.2 any fact or circumstance beyond the reasonable control of Improvon;

2.1.3 any breakdown in any of the services provided by Telkom (including, but not limited to a line failure);

2.1.4 the performance or unavailability of the Improvon website, or any other website to which it is connected;

2.1.5 any suspension or interruption in the provision of access by Improvon;

2.1.6 any breach of privacy or security by any person or entity;

2.1.7 the loss, damage, destruction, theft, contamination or corruption of any data or content;

2.1.8 the preservation and integrity of any text or any other data or content;

2.1.9 any publication or use of any information, content, advice, products or services which may be promoted, displayed on or associated with the Improvon website or any other website which can be accessed from the Improvon website, however such loss or liability may occur, and whether such loss or liability is financial, personal, consequential, incidental or otherwise;

2.1.10 your failure to perform any of your obligations in terms of this agreement, including but not limited to a failure to comply with any guideline set out in clause 3.1.


2.2 Without limiting the generality of the aforegoing, Improvon shall not be liable for any damages, claim or liability including without limitation indirect, consequential or incidental loss suffered by you or any other person, whether arising from contract or delict or any other action, act or omission, and you hereby indemnify and hold Improvon harmless against any such damages, claim or liability, including but not limited to loss of profits, loss of anticipated business and/or loss of goodwill.


2.3 Improvon advises that the content is obtained from various sources which Improvon reasonably believes to be reliable. However, Improvon does not, save where it is expressly stated on the Improvon website, operate, control or endorse any content, products or service offered or accessible by means of the Improvon website, and any entity that does offer or provide such content, products or services, is not in any way affiliated with Improvon, save as may be specified on the Improvon website. Improvon further does not act as an agent of such entity, not does Improvon provide any express or implied warranties or endorsements to you or any other person whatsoever in respect of such content, products or services.


2.4 Improvon gives no warranties and no warranties are implied regarding the content or any other information contained on any website which can be accessed through or by means of the Improvon website. The content is intended and produced for general informational purposes only and should not be relied upon as specific advice of any kind, whether professional, financial, technical or other. Furthermore, the content may contain errors or inaccuracy, may be incomplete and/or out of date. You are therefore advised to consult an appropriate professional and to make your own independent investigations in regard to such content.


2.5 Improvon further does not warrant that the functions and/or context contained in or on the Improvon website, or your access to the Improvon website or any part thereof, will be uninterrupted, immediate or error free, that defects will be corrected, or that the site and/or server that makes it available to you, is free of viruses, infections, bugs or the like, or represents the full functionality, accuracy or reliability of the content.




3.1 You undertake to conform to generally acceptable Internet etiquette and to abide by Improvon's user policies, which may be amended from time to time at Improvon's sole discretion, (and you hereby indemnify Improvon, and hold Improvon free from liability, in respect of any loss or damage of whatever nature caused as a result of any breach of such undertaking) which policies include but are not limited to the guidelines set out below:


3.1.1 not to engage in any abuse of e-mail or spamming, including but not limited to, the posting or cross-posting of unsolicited articles with the same message (or substantially the same message) to more than 5 (five) or newsgroup recipients that did not request to receive such messages;

3.1.2 not to post or transmit any message, data, image or programme which is defamatory, or violates any other personality rights;

3.1.3 not to post or transmit any message, data, image or programme which is offensive, threatening, abusive, harassing, harmful or hateful;

3.1.4 not to transmit, distribute or store any material in violation of any applicable law or regulation, including without limitation material protected by copyright, trade mark, trade secret or any other intellectual property rights;

3.1.5 not to post or transmit any message, data, image or programme which violates the intellectual property rights of others;

3.1.6 not to interfere with use of the Internet by any other user of the Internet;

3.1.7 not to post or transmit any file which contains viruses or any other destructive features, regardless of whether or not damage is intended by you;

3.1.8 not to cancel any mail or post other than your own;

3.1.9 not to send unsolicited mail messages, including, without limitation, chain letters, commercial advertising and informational announcements, nor to repeatedly post gratuitous off the topic postings;

3.1.10 not to harvest or collect information about any other persons, including without limitation e-mail addresses and/or names for any purpose whatsoever;

3.1.11 not to violate the privacy of any person or to violate the security of any system or network, which shall include but shall not be limited to: hacking; unauthorised access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of any system or network, or to breach security or authentication measures without express authorisation of the owner of such system or network; unauthorised monitoring of data or traffic on any network or system without express authorisation of the owner of such system or network;

3.1.12 not to violate any law, regulation or tariff that may be in force in South Africa or elsewhere. In this regard, you undertake to familiarise yourself with, and ensure that you are kept continuously aware of, any amendments to such laws, regulations or tariffs which may be in force from time to time and which may have any bearing on your access to, or use of, the Internet;

3.1.13 not to perform any act or omission which is generally unacceptable or offensive to Internet users in general, to the public at large or as may be determined by Improvon from time to time in its sole and absolute discretion, including but not limited to the hosting or transmitting of pornographic material;

3.1.14 not to contravene any Improvon policy as may be updated and amended by Improvon and published or accessible from the Improvon website from time to time;

3.1.15 not to do anything which tends, has the effect of, or is likely to have the effect of, damaging the name or reputation of Improvon, its holding company, subsidiaries or any affiliates;

3.1.16 not to commit any act or omission which may have an adverse technical effect on the integrity or functionality of the Improvon network;

3.1.17 not to resell or make available to third parties, in any manner whatsoever and whether directly or indirectly, all or any part of the services provided to you by Improvon, without Improvon's prior written consent;

3.1.18 not to give or make available to any person in any way any log-in ID or password utilised in connection with your use of the Improvon website ("password"), nor to give or make available in any way your password to any other person for such person's use, and you undertake to take whatever steps may be necessary to ensure the safe-keeping and confidentiality of such password;

3.1.19 not to use your password for any simultaneous log-in, nor to permit any other person access to, or use of, such password;

3.1.20 not to contravene or violate in any way the policy rules and guidelines posted from time to time to the Improvon website;

3.1.21 not to obtain or attempt to obtain any materials or information which is not intentionally made available by Improvon by means of the Improvon website;

3.1.22 not to copy, reproduce, republish, download, post, broadcast or transmit in any way, except for your own personal non-commercial home use, any material accessed by means of this site, without Improvon's prior written permission;

3.1.23 not to adapt, alter or create any work derived from any of the material accessible on the Improvon website;

3.1.24 not to use the Improvon website for any unlawful purposes, or in any manner which infringes the rights of, or restricts or inhibits the use and enjoyment of the Improvon website by any third party, including without limiting, conduct which is unlawful, which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content, or the disruption of any normal flow of dialogue on the Improvon website.


3.2 In the event that you should engage in any one or more of the practices contemplated in 3.1 or should you breach any of these terms of use, which shall be determined in Improvon's sole discretion and which decision shall be final, then Improvon shall be entitled, without prejudice to its rights:


3.2.1 to terminate, without notice, your access to the Improvon website;

3.2.2 to bill you for any costs incurred by Improvon, including, but not limited to, bandwidth, administration costs, downtime, usage of Improvon's name or registered domain names, and CPU cycles; and

3.2.3 in the event that any such practice has an adverse technical effect on the Improvon network, to require you to take such steps as may be necessary to rectify the situation at your own cost and expense; and/or

3.2.4 to terminate this agreement in accordance with clause 7.1.




4.1 You acknowledge that it is impossible to maintain complete security in respect of information provided, or transactions concluded, on the Internet.


4.2 In order to ensure the security and reliable operation of the Improvon network to all subscribers, Improvon hereby reserves the right to take whatever action Improvon may deem appropriate in order to preserve the security and reliability of the Improvon network.


4.3 You hereby acknowledge and warrant that you shall not utilise Improvon's services to compromise the security of or to tamper with the Improvon network, or any information or content contained on the Improvon network or any computer utilised by Improvon, or any other person.




Should you be in default of any payment due in terms of this agreement or fail to observe and perform any of the other terms, conditions or obligations of this agreement, then Improvon shall be entitled, but not obliged, in its sole discretion and without prejudice to any of its rights that it may have in law, including the right to claim damages, without notice, to do the following:


5.1 immediately suspend your access to the Improvon website; and/or


5.2 recover from you all bank charges and legal costs including all costs on the attorney and own client scale arising from any breach of these terms; and/or


5.3 immediately terminate this agreement in accordance with clause 7.1.




6.1 You shall not be entitled to cede any of your rights nor delegate any of your obligations hereunder.


6.2 Improvon shall be entitled to cede and transfer or delegate to any third party at its absolute discretion all or any of its rights or obligations under this agreement.




This agreement may be terminated:


7.1 forthwith by Improvon in terms of clauses 3.2.4 or 5.3;


7.2 by either party on the giving of 1 (one) calendar month's written notice.




8.1 Your right to access the Improvon website and the content, does not in any way convey or transfer any rights in or to the intellectual property rights of Improvon, any content or in the compilation of the Improvon website (including but not limited to the collection, arrangement and assembly of the content of the Improvon website) or in any of the trade marks, copyright, registered designs, patents, domain names and rights, know-how and confidential information, trade secrets or any other intellectual property right which may vest in Improvon or in the author (WWW Marketing (Pty) Ltd), compiler, creator or licensor (WWW Marketing (Pty) Ltd) of such information.


8.2 All Improvon trade marks, logos, brands, domain names and other marks relating to the Improvon website, all content (including but not limited to all text, graphics, logos, button icons, images, audio clips and software) shall remain the sole property of Improvon and the relevant licensors, and you warrant that you will not use them in any way without Improvon's prior written approval. All intellectual property shall remain the sole property of WWW Marketing (Pty) Ltd and you warrant that you will not use them in any way without WWW Marketing's prior written approval.


8.3 You are only permitted to use the Improvon website for your personal fair use and warrant that you will not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer or sell any content or software, including any source code, of or relating to the Improvon website, nor will you reproduce the whole or any part of any content, nor will you use such software, information and/or content in any work or publication, whether in print, electronic medium or otherwise, for any commercial purpose (whether for gain or not), without the prior written approval of Improvon.




9.1 The Improvon website may contain links to other websites which are not owned, operated or controlled by Improvon ("linked sites"). Improvon is in no way responsible for any content on such linked sites, including without limitation any links to or from such linked sites, or any changes to any content on such linked sites. Improvon provides you with links to linked sites for your convenience. A link to a linked site does not mean or imply that Improvon endorses the linked site, the contents of the linked site or any product or service offered by means of the linked site, nor that Improvon endorses or is in any way associated with the owners or operators of such linked site.


9.2 In addition to these terms, your access to any linked site may also be governed by specific terms of use relating to such linked site. Any dealings or relationship you may have with the owner or operator of any linked site is solely between you and such owner or operator, and Improvon shall have no responsibility in respect of any such dealings.




10.1 Improvon does not claim ownership of any information which you provide to Improvon or which you post, upload, input, or submit to the Improvon website ("your information"), however, by so providing, posting, uploading, inputting or submitting such information, you hereby grant Improvon, its affiliates and any sub-licensees a perpetual licence to use, distribute, transmit, publicly display, publicly perform, reproduce, archive, edit, translate and/or reformat your information, and to publish your name and details in regard thereto, without any compensation, in such manner as it in its sole discretion deems appropriate.


10.2 You hereby warrant that you own all rights in and to your information.


10.3 Subject to 10.1 above, Improvon reserves the right to disclose any of your information or any personal information pertaining to you and/or your use of the Improvon website, without your consent, if Improvon reasonably believes that such action is necessary:


10.3.1 to conform with the requirements of any law or regulation or to comply with any legal process;


10.3.2 to protect and/or defend the rights and/or property of Improvon and/or any of its affiliates;


10.3.3 to enforce any of its rights under these terms of use; or


10.3.4 to act to protect to the rights of Improvon or any person whatsoever.




Improvon reserves the right to alter these terms of use at any time by posting notification that the terms of use have changed on the Improvon website. You will be responsible for reviewing any such changes each time you access the Improvon website and your continued use of the Improvon website after changes have been posted online, constitutes your acceptance of this agreement as modified by the posted changes.




For details on what information we require from you, and what we do with such information, together with details of how to alter any information with which you provide us, please see our Privacy Pledge.




If any specific terms of use appear on any website in regard to all or a portion of the content of such website, which specific terms of use conflict with any of these terms of use, then the specific terms shall prevail in regard to such content.




14.1 You acknowledge and agree that this agreement sets out the whole of the agreement between you and Improvon in regard to the subject matter thereof and that there are no other agreements, guarantees or representations, either verbal or in writing, in regard thereto upon which you are relying in concluding this agreement and Improvon shall not be bound by any express or implied term, representation, warranty, promise or the like not recorded herein.


14.2 No extension of time or indulgence which Improvon may grant to you shall constitute a waiver of any of Improvon's rights, who shall not thereby by precluded from exercising any rights against you which may have arisen in the past or which might arise in the future.


14.3 This agreement shall be deemed to have been concluded in the Republic of South African and shall be governed by and interpreted according to the laws of the Republic of South Africa. To the extent necessary you hereby submit to the jurisdiction of the South African courts for all purposes arising from these terms.




In the event that you have any queries or concerns arising from these terms of use or your use of the Improvon website, please contact us at: info@improvon.co.za